Support

Warranty

Every SMKO water heater is covered by our manufacturer warranty from the date of purchase.

2 Years Manufacturer Warranty

Applies to every model in the SMKO lineup, parts and labor included.

Coverage by Model

Model	Warranty Coverage
30L	2 Years
50L	2 Years
80L	2 Years
100L	2 Years

What's Covered

Manufacturing defects in the tank, heating element, or thermostat
Faulty components discovered under normal household use
Free parts and labor for valid claims within the warranty period

What's Not Covered

Damage from improper installation or unauthorized repairs
Misuse, neglect, or normal wear and tear
Damage caused by power surges or poor water quality

How to File a Claim

1

Contact Support

Reach our team with your model and purchase details.

2

Provide Proof of Purchase

Share your receipt or order confirmation for verification.

3

We Arrange Service

Our team schedules a repair or replacement for you.

Keep Your Coverage on File

Register your SMKO water heater so we can process claims faster if you ever need us.

Register Your Product