Support
Warranty
Every SMKO water heater is covered by our manufacturer warranty from the date of purchase.
32 months Manufacturer Warranty
Applies to every model in the SMKO lineup, parts and labor included.
Coverage by Model
| Model | Warranty Coverage |
|---|---|
| 200 Liter Water heater boiler | 32 months |
What's Covered
- Manufacturing defects in the tank, heating element, or thermostat
- Faulty components discovered under normal household use
- Free parts and labor for valid claims within the warranty period
What's Not Covered
- Damage from improper installation or unauthorized repairs
- Misuse, neglect, or normal wear and tear
- Damage caused by power surges or poor water quality
How to File a Claim
1
Contact Support
Reach our team with your model and purchase details.
2
Provide Proof of Purchase
Share your receipt or order confirmation for verification.
3
We Arrange Service
Our team schedules a repair or replacement for you.
Keep Your Coverage on File
Register your SMKO water heater so we can process claims faster if you ever need us.
Register Your Product